For consumers like us, we feel that ordering anything online is a very simple process. We think that as soon as we place an order and make the payment, our orders are confirmed. But we don’t have a faintest of ideas how complicated the process is in the backend.
For sellers, when we place an order online, it means that they need to check the availability in the warehouse and more important the colour and the size of the order should match with the order of the client. These issues can be dealt with properly when the orders are small in size. But as the order size increases it becomes difficult for the sellers to match up with the pace of incoming orders.
Here is where when the best order management software. This software is the solution to all the problems mentioned above. Therefore, if you have an e-commerce platform, then it is a must to install this software for the smooth functioning of your operations.
But how would you decide which best order management software you should buy? The answer is simple. This post covers the essential features of an inventory management software should have to make you’re selling operations very smooth and efficient.
Centralized Order Management
If you are selling products and services online, then with time you will wish to expand your operations through websites like Amazon, Rakuten, eBay, etc. But if you are planning to increase your sales, it would require you to monitor the inventory and your orders continuously. The best order management software should have the feature of centralized tracking of orders from different sales channel. This feature will give you live notification of the orders and also will ensure timely processing every order.
Supports multiple Payment Gateways and Fraud check
A good inventory management software should have the feature of accepting payment from multiple platforms and wallets. Therefore, choose an inventory management software which can accept payments from various sources and also check for frauds for security reason.
It can be very embarrassing for a seller if an order is placed and the item is out of stock. So it very important for an order management system to have an integrated feature of tracking the inventory stock and notify the seller if any item is out of stock.
Integration of shipping services
If you think the selling process is over as soon as the seller dispatches the item, then you are wrong. Both the seller and buyer would be eager to know the status of the orders. It will give a detailed report at every point of the delivery process and also if payments are made after the delivery, then the company can track the status of the money with the delivery agency.
With the rapid advancement in the fields of technology and internet, the e-commerce industry is booming as well as the orders and customers are increasing day by day. So if you are an e-commerce seller than you should opt for the best order management software which has all the features mentioned above.