Businesses nowadays – whether they are small ventures or big enterprises – should consider an important feature that they need to implement soon: a text message archiver.
It may be a bit of a stretch to think that this tool can be highly important and useful for your business, but trust us when we say that it is a highly-underestimated tool than can be vital for your business when the situation calls for it.
Many business owners choose to have a text message archiver for the same reason: security and reputation. It is essential in making sure that your company has its privacy in check and nothing goes out without a receipt, so to say. It also allows business owners to track the transactions and conversations that go on with their business to keep themselves updated.
However, it is also crucial in making sure that you can trace and produce text-based evidence for events that you are required to present them in court in certain cases – whether as a defendant, plaintiff, or just a witness. The presence of a text message archiver may just mean the difference between a lawsuit won and a lawsuit drastically lost.
Here are the key takeaways on the top reasons why your organization’s text messages need to get archived:
1. Regulatory Compliance – “Almost all industries have an obligation to retain and manage certain types of data such as financial documents, certain types of email correspondence, employee records, and communication with clients – including text messages and chats.”
2. Supporting Court Case and eDiscovery – “Whether as a plaintiff, as a defendant, or as an interested third-part, companies and organizations can rely on archived information such as text messages in case they need to pursue a legal action or defend themselves from one.”
3. End-User Self-Service – “Archiving allows the people within your business to access older content without the need to store them on a live server or in the device’s storage.”
4. Retention of Corporate Memory – “Having a mobile archiver in your business gives you the ability to retain relevant information to maintain an appropriate record of an organization’s history.”
Learn more about why your organization’s text messages need to get archived with this infographic by TeleMessage.