Picture this: It’s 2020, and Sarah, the owner of a small manufacturing business in Manila, is struggling to keep her company afloat. The COVID-19 pandemic has disrupted her supply chain, slowed her sales, and forced her to adopt remote work for the first time. She knows that going digital could help streamline her operations and reach new customers, but she’s unsure where to start. Enter Globe Business review, the enterprise arm of Globe Telecom, one of the Philippines’ leading telecommunications providers. Through its range of digital solutions, Globe Business offers Sarah and countless other Filipino entrepreneurs the tools they need to adapt, innovate, and grow in a rapidly changing world.
In this article, we’ll take an in-depth look at Globe Business, exploring how it empowers businesses of all sizes in the Philippines with cutting-edge technology solutions. From cloud services and cybersecurity to data analytics and workforce collaboration tools, Globe Business is at the forefront of the country’s digital transformation. We’ll examine the company’s role in the market, its growth statistics, and its impact on local businesses, with data and insights from recent studies to provide a comprehensive review of Globe Business’s influence.
Overview: What is Globe Business?
Globe Business is the enterprise-focused division of Globe Telecom, a leading telecommunications provider in the Philippines. While Globe Telecom primarily serves individual consumers with mobile and broadband services, Globe Business focuses on providing digital solutions to companies of all sizes, from small businesses to large corporations. Globe Business offers a wide range of services, including:
- Internet and Connectivity Solutions: Providing reliable internet access for companies with customizable plans for different business needs.
- Cloud Services: Offering cloud storage, computing power, and application services to support digital transformation.
- Cybersecurity Solutions: Protecting businesses from growing cyber threats with advanced security tools and services.
- Workforce Collaboration Tools: Enabling remote work and digital collaboration through solutions like Microsoft 365 and G Suite.
- Data Analytics and IoT: Helping businesses leverage data for better decision-making and operational efficiency.
Globe Business’s mission is to enable Filipino companies to stay competitive in an increasingly digital world, with a strong emphasis on accessibility and innovation. As of 2023, Globe Business has become a leading player in the Philippine enterprise services market, with a significant share in connectivity and ICT (information and communications technology) solutions (Globe Telecom Annual Report, 2023).
The Growing Demand for Digital Transformation in the Philippines
The demand for digital transformation services has skyrocketed in the Philippines in recent years, driven by increased internet penetration, the rise of e-commerce, and the impact of the COVID-19 pandemic. According to a report by Statista, over 73% of Filipinos had access to the internet in 2023, up from 50% in 2019 (Statista, 2023). This rapid increase in digital access has encouraged businesses to invest in technology to better reach customers, optimize operations, and enhance resilience against disruptions.
In response to this demand, Globe Business has focused heavily on providing connectivity and cloud solutions to help companies of all sizes manage digital transitions. The Philippines is expected to experience continued growth in the enterprise ICT sector, with the local ICT market forecast to grow by 8.6% annually over the next five years, according to IDC Philippines (IDC Philippines, 2023). Globe Business is well-positioned to capture a large share of this market by supporting Filipino businesses in their digital transformation journeys.
Key Offerings of Globe Business
Globe Business provides a range of products and services designed to address the needs of Filipino businesses across different industries. Here’s a look at some of its most popular offerings:
1. Cloud Services
- Cloud computing has become a cornerstone of modern business operations, enabling companies to store data, host applications, and run analytics without the need for physical infrastructure. Globe Business partners with major cloud providers like Amazon Web Services (AWS) and Microsoft Azure to offer reliable and scalable cloud solutions.
- According to Globe, demand for its cloud services grew by 32% in 2022 as businesses increasingly sought ways to streamline operations and enhance flexibility (Globe Telecom Annual Report, 2023).
2. Cybersecurity Solutions
- With cyber threats on the rise, cybersecurity has become a critical concern for companies of all sizes. Globe Business offers a comprehensive suite of cybersecurity services, including threat detection, data encryption, and firewall management.
- A report by the Philippine National Computer Emergency Response Team found that cyberattacks in the Philippines increased by 200% between 2019 and 2022, underscoring the importance of strong cybersecurity measures for businesses (CERT-PH, 2023).
3. Connectivity and Internet Services
- Reliable internet connectivity is essential for businesses operating in the digital age. Globe Business offers customized connectivity solutions that range from fiber broadband to dedicated leased lines, providing companies with high-speed, stable internet connections.
- As of 2023, Globe Business serves over 80% of the country’s enterprise market for business internet services, making it the leading provider in this sector (Globe Telecom Annual Report, 2023).
4. Collaboration and Remote Work Tools
- Globe Business offers solutions that facilitate remote work, including Microsoft 365, G Suite, and other collaboration platforms. These tools help teams stay connected, manage tasks, and share files, which has become increasingly important since the pandemic.
- A 2023 survey by PwC Philippines found that 64% of companies in the Philippines adopted remote work policies, and many plan to maintain a hybrid work model moving forward (PwC Philippines, 2023). Globe Business’s collaboration tools are essential for these companies to maintain productivity and communication.
5. Data Analytics and IoT
- To help businesses make data-driven decisions, Globe Business offers data analytics and Internet of Things (IoT) solutions that allow companies to collect, analyze, and utilize data in real time. These solutions are particularly valuable in sectors like manufacturing, logistics, and retail.
- According to McKinsey & Company, the IoT market in the Philippines is projected to grow by 20% annually over the next five years, driven by demand in industries such as agriculture, retail, and logistics (McKinsey & Company, 2023).
Impact on Filipino Businesses: Success Stories
Globe Business has helped numerous Filipino companies achieve growth through digital transformation. Here are a few examples:
- Jollibee Foods Corporation: As one of the largest fast-food chains in the Philippines, Jollibee partnered with Globe Business to improve its data analytics and connectivity infrastructure. By leveraging Globe’s solutions, Jollibee was able to enhance its supply chain efficiency and streamline communication between branches, improving customer satisfaction and reducing operational costs.
- Meralco (Manila Electric Company): Meralco, the largest power distributor in the Philippines, collaborated with Globe Business on IoT solutions to monitor and optimize energy usage. This partnership helped Meralco improve its energy management systems and reduce waste, a key step in its sustainability goals.
- Lazada Philippines: Globe Business supported Lazada’s growth by providing high-speed internet and cloud storage solutions, allowing the e-commerce giant to handle increased demand during major sales events. The partnership with Globe Business enabled Lazada to process more transactions smoothly and deliver a better customer experience.
These success stories highlight the role Globe Business plays in supporting the growth of various industries in the Philippines. By providing digital solutions, Globe Business empowers local companies to compete on a larger scale and adapt to an increasingly digital economy.
Statistics and Market Data
Globe Business’s growth is backed by significant market data that underscores its impact on the Filipino business landscape. Here are some key statistics:
- Market Share: Globe Business controls over 50% of the enterprise connectivity market in the Philippines, a testament to its dominance in providing internet and digital solutions to businesses (Globe Telecom Annual Report, 2023).
- Revenue Growth: Globe Telecom’s enterprise division, which includes Globe Business, saw a revenue growth of 18% year-over-year in 2022, driven largely by increased demand for cloud and cybersecurity solutions (Philippine Daily Inquirer, 2023).
- Customer Satisfaction: In a 2023 survey conducted by Globe, 91% of clients reported satisfaction with Globe Business services, citing reliability and customer support as major strengths (Globe Business Customer Survey, 2023).
These figures reflect Globe Business’s strong position in the Philippine market and its growing influence in the ICT sector.
The Challenges Ahead
While Globe Business has experienced impressive growth, it faces challenges as well. The rapidly evolving technology landscape requires constant innovation, and the company must stay ahead of competitors like PLDT Enterprise, which also provides digital solutions to Filipino businesses. Additionally, cybersecurity remains a critical concern as the frequency and sophistication of cyberattacks increase, requiring Globe Business to invest continually in security infrastructure.
Another challenge is the limited infrastructure in rural areas, which restricts Globe Business’s reach. To address this, Globe is expanding its network to more remote regions, aiming to bring digital solutions to underserved areas and bridge the digital divide in the Philippines.
Conclusion: Globe Business’s Role in the Future of Filipino Enterprises
Globe Business has established itself as a vital partner for Filipino companies on their digital transformation journeys. From small businesses to large corporations, Globe Business provides the tools and expertise needed to adapt to the digital age, improve operational efficiency, and stay competitive in a fast-paced global market. With strong growth in areas like cloud computing, cybersecurity, and connectivity, Globe Business is well-positioned to continue leading the Philippine ICT industry.
As digital transformation becomes a necessity for businesses worldwide, Globe Business’s commitment to empowering local companies is not just beneficial—it’s essential. For businesses like Sarah’s, the support from Globe Business means the difference between merely surviving and truly thriving in a digital world.