Imagine racing to your hotel after a hectic long flight only to find a scruffy room with some poor amenities like a broken hotel intercom telephone in black. You will feel annoyed and unhappy. Right?
That is not how you want your guests to feel about. You want your guests to enjoy their stay and come back again. But just providing good services would not be sufficient.
The secret lies in providing exceptional hotel amenities. So if you are wondering how hotel amenities from reliable sources like shoe polish machine suppliers you have come to the right place. Through this blog, we will answer you how hotel amenities contribute to your guest’s satisfaction.
Hotel Amenities to Boost Your Guest’s Experience
There are basically four types of hotel amenities
- Basic
- Extra
- Special
- Facility amenities
Let’s dive into the details of the types of hotel amenities to see how they can boost your customer experience:
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Basic Amenities
Almost all hotels offer basic amenities. Guests expect to find these basic essential items or services in any hotel. The basic important stuff includes:
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Towels, Blankets, and Pillows
After entering a hotel room, guests expect to find
- fresh and clean towels
- blankets
- pillows.
These are on top of the list of what guests supply in hotels.
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Basic Toiletries
A bathroom stocked with basic toiletries is a must for hotel guests. Supplying soap and shampoo dispensers will do away with the hassle of dealing with sachets and bottles.
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High-Quality Bed Linens
- A comfortable bed is essential for a good night’s sleep. Invest in the following to make a difference:
- – high thread count sheets
- – soft duvets
- – fluffy pillows
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Hotel Intercoms
Owners of hotels are always looking for communication solutions that facilitate the automation of regular hotel operations. Hotel intercom telephone in black enables their employees to respond to guests’ requests from anywhere in the hotel.
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Extra Amenities
There are also some additional items or services that hotels offer for extra comfort. Mid-range hotels usually offer extra amenities depending on the room type and categories.
Complimentary Breakfast
Providing a free breakfast buffet could be a great way to attract tourists to choose your hotel.
Minibar or Fridge
Besides an electric kettle for hotels a minibar or in-room fridge is a convenient amenity for guests who want to store beverages or snacks. This can also be a source of additional revenue for your hotel.
Complimentary Wi-Fi
Offering free and high-speed Wi-Fi access is a must. In today’s connected world, guests expect to stay connected and access the internet easily. Having a reliable and secure Wi-Fi network will keep your guests satisfied and productive.
Electric Kettle
An electric kettle for hotels is a flexible and indispensable amenity. These can cater to a wide range of guest needs. It’s not just for making a cup of tea. An electric kettle can be used to
- prepare coffee
- instant noodles
- baby food
- even to sterilize utensils for parents travelling with infants.
Cloth Liner
Maintaining the pristine condition of your linens is non-negotiable. Cloth liners ensure that linens are handled with care.
Laundry Facilities
Dry-cleaning and laundry services are essential for long-term guests. These can save guests time and make their stay more comfortable. It’s a thoughtful gesture that sets your hotel apart.
Special Amenities
Special amenities are unique items or services that the hotels offer to surprise and delight their guests. This includes
- free welcome drinks
- Snacks
- Chocolates
- Flowers
- personalised notes
- a pillow menu
- spa products.
- Shoe polish machine resourced from shoe polish machine suppliers
You can customise your list of amenities according to your guest’s preferences or options.
Facility Amenities
These are facilities or features that hotels offer to their guests to boost their experience. They provide more options and value to your guests. These facility amenities include:
- Restaurants
- Bars
- Pools
- Gyms
- Spas
- Business centres
- Meeting rooms.
Many upscale hotels usually offer more facilities also they charge some extra fee or reservation charge for these.
Engage with customers at Departure
The last and must thing you have to do is engage with customers on departure from your hotel. This stage creates a lasting impression and encourages repeat visits also referrals.
Keep friendly and efficient staff at the front desk to ensure your guests have a smooth and easy checkout process. Send them a survey or a review request via email or SMS.
You can also offer them a re-arrival discount valid for 6 months.
Wrapping Up
The magic of a hotel stay is often woven into the fabric of its in-room amenities. Hotels can create an immersive experience that lingers in the memories of their guests by elevating these everyday essentials.
The thoughtful integration of those above-mentioned amenities like a hotel intercom telephone in black from a reputed supplier like Elribird not only meets practical needs. All these also convey a commitment to guest satisfaction and well-being. It’s these small gestures that transform a stay into an enchanting journey, leaving guests yearning for a return to the lap of luxury.