Creating a mobile app is all about bringing customers to your business. You want new users to find you, and you want to keep them coming back. Attracting and retaining users can be a challenge for any business that wants to stand out in the marketplace, but the right mobile app developer can help make the process easier.
Here are five tips to consider when developing a mobile app that will keep engagement and retention numbers high:
1) Have a clear and enticing description in the app store:
With nearly four million apps available to Android users and two million for Apple users, standing out from the crowd begins in the app store. The description of your product or service is the first thing users see, so it should be clear and engaging. What is the key feature that makes your product unique? What problem can your company solve for users, and how can it simplify their life? Being clear about the benefits of your mobile app is what will encourage users to download your app over a competitor’s.
2) Offer a personalized approach:
Everyone likes to feel special, so the more personalized an app is to a user’s specific needs, the more likely they are to keep coming back. The latest app technology includes interactive features and personalized touches to engage users, whether it’s a personalized greeting or a push notification tailored to the user’s interests. The more aligned the experience is with each unique user, the more likely they are to continue to use the application.
3) Focus on onboarding:
Approximately 77% of mobile app users abandon an app after the first download, so it’s important to grab their attention right from the start. This includes creating a seamless onboarding experience so users can enjoy using your app sooner. There are several ways to achieve this, from a simplified sign-in process to a guided introduction to the app’s features. Providing a simple but intriguing onboarding experience can help significantly reduce abandonment rates.
4) Offer an incentive:
A surefire way to keep users coming back is to include an incentive in your mobile app. This could include a frequency rewards program or other goal-oriented feature that keeps users motivated to return. Discounts on services, top-up bonuses, and birthday rewards are other fun incentives. The right app developer, like Toronto’s Guaraná Technologies, can ensure that your goals as a business combination with the user’s goals to keep them happy and your business thriving.
5) Encourage two-way communication:
Sometimes users abandon an app because they have unanswered questions or simply want to communicate with other users. Build your app around two-way communication, which could include both client-user and user-user communication. Consider including a way for users to provide feedback or a live help option. The right app developer can also help brainstorm a number of interactive chat features for your app.
With the five tips mentioned above, your app will be able to not only attract users but also engage them and retain their loyalty. Think of your app’s users like long-term customers that will help grow your business. By keeping user engagement and retention high, your app will stand out in the highly competitive app world.