It has been 19 months since Microsoft introduced Copilot. Microsoft has deeply integrated it into its product portfolio including Power Platform leveraging generative AI to transform how enterprises create, collaborate and work.
Enterprises face the need to innovate and accelerate their digital transformation while also reducing costs. They must innovate to satisfy evolving customer expectations of seamless and personalized experiences across all touchpoints. Streamlining their operations has increasingly become a mandate to not just optimize costs but also improve their speed to market.
Microsoft Copilot brings AI-powered, real-time guidance across all Power Platform tools, enabling users to create custom applications, automate tasks, analyze data, set up chatbots, and build web pages—all without relying on extensive technical knowledge. For each tool, Copilot simplifies complex tasks and empowers teams to leverage technology more independently, making the entire platform accessible and effective for driving digital transformation.
Microsoft shared that more than 230,000 organizations have used AI capabilities in Microsoft Power Platform, which was a strong 80% increase over the previous quarter.
Source: Microsoft Fiscal Year 2024 Second Quarter Earnings Conference Call
In this blog, we explore how Microsoft Power Platform and CoPilot can help enterprises gain a competitive advantage with time and cost savings and improve operational efficiency.
| Business Driver | Business Need | How Microsoft Power Platform and CoPilot Help | Benefits |
|---|---|---|---|
| Competitive Pressure | Low-Code Development and AI-Powered Assistance with CoPilot. | Power Platform’s low-code capabilities help teams build and customize applications quickly. Copilot makes the process intuitive, even for non-technical users, which helps reduce costs and dependency on IT teams. | Time and Cost Savings |
| Operational Efficiency | Streamline repetitive tasks, enhance productivity, and accelerate approvals and processes. | Power Automate streamlines tasks, Power BI centralizes insights, and Copilot guides workflow creation, enhancing overall productivity. | Improved Efficiency |
Benefits from Copilot in Microsoft Power Platform
Interoperability: Copilot in Microsoft’s Power Platform helps bridge the functionality of Power BI, Power Apps, and Power Pages to create a seamless, unified experience where data flows effortlessly and insights are immediately actionable.
Easy to use for non-technical users: Copilot’s language-based prompts make complex data, workflow automation and AI development accessible to team without technical expertise.
Faster ROI: Copilot’s AI-driven insights and automation capabilities can deliver rapid results for businesses with quick iterations and allow resources to focus on high value outcomes.
Let us see how Copilot enhances integration across these tools.
Power BI and Power Apps Integration with Copilot: AI guided App Building
Scenario: A Sales team is using Power BI to track real-time sales metrics and customer behaviors. Copilot can interpret these insights and suggest ways to visualize data trends or predict future sales patterns. When insights from Power BI need to be actioned, Copilot enables quick embedding of specific data views directly into a Power App, creating a responsive, data-driven app for the sales team.
Benefits: This eliminates the need for manual data exports or complex integration steps, offering an integrated experience where insights are generated and acted upon in a single, dynamic interface.
Power BI and Power Pages with Copilot: Unified Customer Experiences
Scenario: A company’s public-facing website on Power Pages could feature an embedded Power BI report, showing metrics like product usage or customer satisfaction. Copilot can help set up the page layout and recommend specific visualizations from Power BI that are audience-appropriate, making it easy to publish up-to-date analytics on customer engagement, sales data, or inventory trends.
Benefits: This lets users, whether internal or external, view relevant data without switching platforms, while Copilot’s assistance simplifies content updates and ensures data accuracy.
Power Automate, Copilot, and the Power Platform: End-to-End Automation
Scenario: Power Automate workflows triggered by data insights generated in Power BI. With Copilot, these can be set up with simple commands. For instance, if Power BI shows a drop in customer satisfaction scores, Copilot could help create an automated workflow in Power Automate to alert the customer service team or trigger a follow-up survey via Power Apps.
Benefits: This interconnected automation ensures data is not only visible but also actionable, as Copilot facilitates seamless workflows across tools, reducing response time and improving customer experience.
Power Virtual Agents and Copilot: Unified Insights for Data-driven Conversations
Scenario: Copilot enables Power Virtual Agents to provide real-time insights based on Power BI data. For example, a support bot can dynamically pull in data from Power BI reports to answer customer questions about their order status, product availability, or latest account updates.
Benefits: By connecting Power BI insights directly to chat interactions, Copilot supports informed, data-driven conversations with customers, enhancing the virtual agent’s capabilities.
Conclusion: Ready to make the most of the Power Platform and Copilot? PreludeSys Can Help
Microsoft Power Platform and Copilot, offer a unique chance to transform processes and meet today’s digital demands head-on. From automating routine tasks to creating custom apps and tapping into AI-driven insights, the possibilities are huge—and accessible.
PreludeSys can help you maximize returns from Power Platform and Copilot. We tailor Power Platform tools integrated with Copilot for our customers in line with their challenges and goals. Whether it is fitting unique workflows or building custom applications with Power Apps or workflow automation with Power Automate make the most of the Power Platform and Copilot.
Ready to unlock the full potential of low-code development services and AI in your business? Reach out to PreludeSys today to build a smarter, faster future.