Behind every successful salon experience, there is a team of skilled professionals who utilize their expertise to create excellence. Still, managing beauty salon appointments and resources can be a difficult task. To ensure smooth operations and provide a better customer experience, salons can opt for Salonist the best salon management software. It automates the administrative salon activities and payroll process and generates analytical reports on every crucial aspect of the salon business. Also, this system is scalable enough for every type of salon business to succeed and grow.
Let’s dive into Salonist’s features, pricing, and reviews for a more comprehensive understanding.
How Salonist Make The Salon Experience Better?
Salonist is a comprehensive solution for beauty salon, spa, and barbershop businesses. It offers a wide range of advanced features that ensure an exceptional experience with seamless operations for all users.
#1. Facilitate 24/7 Online Appointment Booking
Salonist software streamlines the salon booking process, where clients can book, reschedule, or cancel appointments online from any location on any device. This boosts customers’ accessibility and eliminates long waiting times, which uplifts the overall customer experience. Moreover, it automatically sends a real-time notification to clients as well as staff to minimize the risk of no-shows and keep the workforce productive.
#2. Maintain Customer Profiles
Business success comes when you get high revenues by serving more and more customers. So, it is essential to store and keep updated customer profiles in one system. These profiles include information regarding the customer’s personal details, purchase history, salon membership status, and loyalty rewards. This data can be used to create personalized experiences for customers and make informed decisions.
#3. Reward Loyal Salon Customers
Salonist includes loyalty program features, which reward frequent or returning customers with special discounts or loyalty points. This encourages repeat business and builds stronger customer relationships. With this solution, you can also send personalized offers through SMS, WhatsApp, or any other social media platform, which makes them feel valued.
#4. Offer Secure Online Payment Convenience
Salonist software allows customers to make transactions online with any payment method. This feature not only enhances convenience but also adds an extra layer of security to financial transactions. Additionally, it automatically sends the payment-due notification to customers to improve the salon business’s bottom line.
#5. Inventory Management
Salon software helps in the efficient tracking of salon supplies and product stock levels. It ensures that the salon always has the necessary inventory in hand to avoid shortages or overstocking.
#6. Diverse Promotional Capabilities
Salonist software has robust marketing and promotional tools that allow salons to run diverse campaigns, offer discounts, or launch targeted promotions. This helps to attract new customers and retain the current ones.
Pricing Structure
The pricing for Salonist software varies based on the features you choose for running the salon operations seamlessly. Salonist provides various additional services, each with its own monthly or yearly pricing structure. Those include:
Free
- Unlimited customer reach.
- Online appointment booking management
- Integrated calendar.
- Unlimited salon staff logins
- 24/7 ticket support system.
Basic (USD 49.00/month)
The basic plan encloses all elements within the free login and introduces several additional features, which are the following:
- Point of sale (POS)
- Automatic notifications.
- Customer feedback system.
- Analytical reports.
- Staff work schedule.
- Activity dashboard.
- Daily backups.
- Chat support.
- Advanced security.
Starter (USD 69.00 /month)
The starter plan includes all features within the basic subscription plan plus several additional features, which are listed below:
- Customer history management.
- Customer After/Before pictures
- Membership management.
- Coupons.
- Staff performance.
- Product billing.
- Around-the-clock support system.
- Website booking integration
Business (USD 99.00 /month)
The business plan includes all functionalities within the starter plan plus multiple add-on features, which are given below:
- Multi-branch management reporting dashboard.
- Loyalty program.
- SMS API integration.
- Email campaigns.
- Stock management.
- Expenses management.
- Social booking integration.
- Gift cards.
Enterprise (USD 149.00 /month)
The enterprise plan encloses all services within the business plan and introduces several add-on features, which are the following:
- Warehouse management.
- Purchase orders.
- Lead management pipeline.
- Membership subscription.
- Mini website.
- Priority support.
- Cash register.
Salonist Review
There’s an abundance of reviews available for Salonist i.e. the best fully-featured salon software. Let’s explore customer feedback regarding the software.
Salonist at Capterra
Salonist performs admirably on Capterra, boasting a 4.5-star rating based on numerous reviews. The following are individual ratings on some aspects.
- Ease of use 4.5
- Value for money 4.6
- Customer service 4.3
Positive feedback highlights the praise for user-friendliness and calls for a professional system. Several reviewers commend the favorable pricing, eliminating the chances of double booking errors, customization, and integration options. However, conflicting opinions emerge regarding technical glitches with some users and constantly being upgraded.