All citizens and residents of Abu Dhabi can use the “Hafilat” card, as there are several different categories of the Abu Dhabi Bus Card, and this card saves its holder from paying the fare for various public transport services in the Emirate of Abu Dhabi by swiping the “Hafilat Card” on the reader when boarding the bus and when getting off the bus. In addition, the card provides a set of services that meet the needs of residents and visitors in the Emirate of Abu Dhabi.

 If you are a citizen of Abu Dhabi or a resident, here is the most important information about the Hafilat Card that interests you:

How to use Hafilat Card in Abu Dhabi

You can use the Abu Dhabi Hafilat card by following these steps:

  • Check that the Hafilat card is valid and check the available permits on the card before using it.
  • Make sure that there is enough balance on the card to be able to use it, as the balance must be enough for one trip or more.
  • Swipe the card on the reader when entering the bus and when exiting the bus
  • Check the remaining balance before getting off the bus

Types of Bus Cards in Abu Dhabi

There are several types of bus cards in Abu Dhabi, including the following:

Hafilat Anonymous Card

The price of this card is 10 dirhams and its validity period is 16 years. This type of bus card does not require any preconditions or additional requirements. It is an anonymous card and if it is lost or damaged by the owner, the balance in it cannot be recovered or transferred unless the card is linked to the Emirates ID card. Here is the most important information about this type of card:

  • An anonymous bus card can be purchased from the following places:
    • Vending and recharging machines (TVM)
    • Strategic Partners Offices in Abu Dhabi Cooperative Society (Spar)
    • Strategic Partners Offices in Al Ain Cooperative Society.
    • All branches of Lulu Hypermarket and Lulu Exchange in Abu Dhabi, Al Ain and Al Dhafra
    • Customer Happiness Offices at bus stations and the airport, which operate throughout the week
    • Through the website
  • The Hafilat card is easy to obtain and provides its holder with the ability to add balance to the card and add public transport permits for 30 days or 7 days, and it can be obtained without any requirements unless it is purchased from the website, where the customer must bring a copy of the application and the payment balance to the nearest Customer Happiness Office at the bus stations and the airport.

Hafilat Personalized Card

This type of card is free and provides its holder with all their needs and can be used to support certain segments of society such as the elderly, people of determination and students at reduced transportation prices. Here is the most important information about this type of card:

  • This type of card can be purchased through:
    • Customer Happiness Offices at bus stations
    • Zayed International Airport Office on all days of the week, 24 hours a day
    • Via the website
  • The personal bus card is characterized by the feature of adding balance to the card with the possibility of adding public transport permits for a period of 30 days or for 7 days and adding annual permits at reduced prices for the elderly, people of determination and students with the possibility of recovering the balance in the event of damage or loss.
  • Obtaining this card requires the following:
    • Emirates ID card + passport and visa for visitors
    • A personal photo – you can take the photo at the customer happiness offices at the bus stations.
    • If the purchase is made from the website, you must submit a copy of the application and the payment balance to the nearest customer happiness office at the bus stations and the airport.

How to Recharge Hafilat Card Balance 

you can find out Hafilat Recharge Online steps here:

  • Step 1: Go to Hafilat official website.
  • Step 2: Click on Recharge Card icon in the home page.
  • Step 3: Type Hafilat Card Serial Number in the suitable box.
  • Step 4: Click on Ok option.
  • Step 5: Select Recharge option.
  • Step 6: Select the amount you want to recharge.
  • Step 7: Click on View basket payment icon.
  • Step 8: Enter your email address in the suitable box.
  • Step 9: Click on Payment icon.
  • Step 10:Choose the Payment Method from the drop down list.
  • Step 11:Click on Pay icon.
  • Step 12: Enter Payment options in the suitable fields as the next:
    • Click on Add next to Credit\ Debit Card.
    • Enter Card Holder Name in the suitable field.
    • Enter Card Number in the suitable field.
    • Enter CVC Number in the suitable field.
    • Enter Expiry Date from the date icon.
    • Choose the year.
  • Step 13:Click on Pay icon.
  • Step 14:Click on the Submit icon.
  • Step 15:Enter your OTP code in the suitable field.
  • Step 16:Click on Confirmation icon. 

How to Check Hafilat Card Balance 

you can find out Hafilat Card Balance Check steps here:

  • Step 1: Go to Hafilat official website.
  • Step 2:Click on login icon or click on Login with UAE Pass.
  • Step 3:Click on the “Hafilat Card Balance” option.
  • Step 4:Enter Card Number as following:
    • Input Hafilat card number in the suitable field.
    • click on the check icon.
  • Step 5:View your balance in Hafilat Card.

Conclusion

If you are a UAE citizen or resident, the Bus Card is the right solution for you to move between the Emirates’ regions at reasonable prices. You can also learn the most important information about the Bus Card through the Emirates E-Portal, as the site provides you with detailed and accurate information about the Bus Card, its types, and how to obtain it.

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