Can you trust Falcon Tour & Travel for your upscale travel needs? Let’s find out! In this article, we will assess their services to determine if their promises of excellence turn into trustworthy service. From their vast collection of luxury vehicles to their pledge to satisfy clients, we’ll discuss the factors that contribute to their reputation. Whether you’re planning a party or a night out, being aware of the reliability of their services is crucial. Read more to learn the facts behind their assertions.
Analysis of Services Offered
Falcon Tour Travel Reviews specialises in premium transportation services across the USA. Their services include chauffeured rides in various vehicles, with comfort and style for any function. Here’s a breakdown of their services:
- Wide Vehicle Selection: From classy limousines to spacious party buses and exotic cars, they have a diverse fleet to suit any event.
- High Standards in Service: Their skilled team is dedicated to providing top-notch service, ensuring your travel experience is nothing short of exceptional.
- Professional Staff: Count on their professional staff to make your journey comfortable and satisfying from start to finish.
- Nationwide Coverage: Whether it’s a wedding, prom, corporate event, or a night out, they will take you to your destination in style, no matter where you are.
Payment and Deposit Policies
When you book with Falcon Tour & Travel, here’s what you should know about payments and deposits:
- Deposit: To confirm your reservation, you’ll need to pay a 50% deposit upfront. This secures your chosen vehicle and service for your selected date and time.
- Full Payment: The remaining balance must be paid before your scheduled travel date. This ensures everything is settled before your tour starts.
- Non-refundable: Keep in mind that the deposit you pay is non-refundable. So, if you cancel your booking, you won’t get this amount back.
- Payment Methods: They accept major credit cards. Their secure payment system keeps your transactions safe.
- Late Payments: If you miss the payment deadline, they may charge the outstanding amount to your payment method on file.
- Flexibility: Sometimes, they may offer flexibility in payment options. When you make your reservation, you can inquire about this.
Cancellation and Modification Conditions
Falcon Tour & Travel has straightforward rules about canceling or changing your booking. Here’s what you need to know:
- How to Request Changes: Send an email to sales@falcontourtravel.com to cancel or modify your booking. They don’t accept changes over the phone.
- Time Limits: You can cancel or modify your booking up to two weeks before your ride. If it’s less than two weeks away, you have two days from booking to make changes, but not within one week of the ride.
- Changes Aren’t Guaranteed: Once your reservation is set, they can’t guarantee any changes in schedule or timing.
- Refunds: If you’re not happy with the vehicle when it arrives, you can get a full refund (minus the deposit) by returning it immediately and letting them know. But if you use the vehicle, you’re agreeing to pay for the whole reservation.
- When You Get Your Deposit Back: They will only refund your deposit if there’s a valid reason, like a mechanical issue.
- Who’s Responsible for Damages: If there’s any damage to the vehicle caused by you or your guests, you’re on the hook for it. They may take action to collect any unpaid fees within 14 days after your ride.
Additional Policies and Customer Relations
In addition to its core services, Falcon Tour & Travel has a set of policies to ensure smooth interactions with clients:
- Smoking and Alcohol: No smoking is allowed in the vehicles, with a $125 fine for violations. Alcohol is banned in the presence of minors, and drugs are strictly prohibited.
- General Conduct: Clients must follow all guidelines to ensure safety and a pleasant journey.
- Customer Responsibilities: Customers must pay any parking fees and understand that their liability is limited if they can’t provide the service as agreed.
- Safety Precautions: Safety is a priority. Drivers decide safe routes, and clients should expect delays due to weather or traffic.
- Overtime Charges: Overtime is charged in half-hour increments. Services may end once the contracted time is up, and clients need to stick to the agreed itinerary.
Pricing and Minimum Rental Period
When it comes to pricing and minimum rental periods, Falcon Tour & Travel ensures transparency and flexibility. Here’s what you need to know:
- Pricing Variation: The cost of renting a vehicle from Falcon Tour & Travel varies depending on factors such as the type of vehicle and the duration of the rental. In general, a vehicle’s seating capacity determines its price. Customers can expect to pay between $70 and $120 per seat for their chosen ride.
- Minimum Rental Period: Falcon Tour & Travel has minimum rental periods in place to accommodate different types of events and occasions. For weekdays (Monday-Thursday), the minimum rental period is three hours. However, for weekends and special occasions (Friday-Sunday), the minimum rental period is extended to five hours. These minimum rental periods ensure that customers have sufficient time to enjoy their ride and make the most out of their experience.
- Special Consideration for Luxury Vehicles: Luxury vehicles such as Rolls Royce have specific rental requirements. These vehicles typically require a minimum rental time of three hours, and the price may not reflect if rented for a shorter duration.
Vehicle Amenities and Customer Experience
Falcon Tour & Travel ensures that your ride is not just luxurious but also comfortable and entertaining. Here’s what you can expect in terms of vehicle amenities and customer experience:
- Entertainment Features: Sit back and relax as their vehicles come equipped with LED flat screens, allowing you to enjoy your favorite shows or movies on the go. Plus, with state-of-the-art surround sound systems and Bluetooth/AUX connectivity, you can groove to your favorite tunes throughout the journey.
- Atmosphere Control: Say goodbye to uncomfortable temperatures with heating and air-conditioning systems that keep the cabin just right, no matter the weather outside.
- Refreshments Onboard: Quench your thirst with the wet bar, stocked with water and ice to keep you hydrated throughout your ride.
- Comfortable Seating: Sink into plush seating that ensures maximum comfort throughout the journey, whether it’s a short trip or a long haul.
- Customer-Focused Service: Their priority is your satisfaction. Their attentive staff ensures that you have everything you need for a pleasant and memorable journey. If you have any special requests or preferences, just let them know, and they’ll do their best to accommodate you.
Last Words of Advice
In summary, Falcon Tour & Travel offers a wide variety of luxury transportation options, prioritizing quality and customer satisfaction. With easy booking, professional staff, and onboard amenities like entertainment systems and refreshments, they ensure a pleasant journey every time. Considering these factors, Falcon Tour & Travel seems to be a reliable choice for your travel needs. You can count on them to provide a comfortable and enjoyable experience from beginning to end. Give them a call at (800) 579 6911 to find out more about their offerings right now!