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4 Tips in Starting a UX Agency in San Francisco

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The perfect time to start an agency related to web design is NOW! Tomorrow might be too late as things escalate quickly as far as technology is concerned.

In this digital age, having a website is an absolute necessity. You would think that corporations need the website more because they cater to a large number of clients, but no—small businesses need a website with equal fervor or maybe even more. Even people have their own personal websites just to express themselves.


One important thing that web designers might consider is opening their own UX agency in San Francisco. It has already been established that web designing is important. But the user experience is a specialized type of web design that focuses on the overall experience of a person while navigating the web page.

Starting a UX design agency allows companies to have their own website designer while downloading the user experience design to another firm. So starting a design-and-build company exclusively for the UX is a niche service that can potentially become big in a tech hub like San Francisco.

If you are planning on starting your own UX design firm, then here are some helpful tips:

1. Location, location, location

In every business venture, prime location is important. However, you cannot just choose a great street on a great city just because it is the best. There are many considerations, one of them being: can you even afford it?

The Golden City, being a tech hub, is quite expensive because of the many San Francisco-based tech corporations and startups. It is a given that San Francisco is the perfect location to start your user experience-based digital firm.

So you already have the perfect city to start your agency, but which part of the city? You want to be in an area where the tech companies, startups, enterprise software businesses, among others, are located for proximity reasons. But at the same time, since your business is also a startup, you want an affordable location.

Consider the right investment mindset. When you are in a location surrounded by businesses that might need your services, chances are a lot of your prospective clients might just stumble into your doorstep. Consider a personal experience: a person is craving for coffee. Starbucks, of course, is the first choice but the line is unbearable and they really need that caffeine fix. A couple of doors away from Starbucks is a hole in the wall coffee shop. So they get their caffeine fix from that small shop.

You want your UX agency in San Francisco to be that small coffee shop. If the customer is satisfied with your coffee, they will come back for more. If the coffee is so good, that customer will tell other people about your shop. Before you know it, your UX agency is the next best thing and agencies in San Francisco are lining up to hire your UX team.

When it comes to starting a business, think about the long-term return of investment.

2. Give your UX agency in San Francisco a smashing brand

You are in the business of design, so make sure that your firm’s ability to design the heck out of digital products is reflected in your brand. Take time to gather your creative thoughts and brainstorm. In fact, if you can afford it, you could hire a branding firm just to launch your startup.

Since branding is about creating a company identity, your creativity should already resonate in your logo. The logo will be the face of your company. So make sure that your “face” will already tell people that you create the most amazing design projects.

Of course, your website should be top-notch. If you can’t wow people with the UI/UX design of your website then you don’t have business opening a UX agency. UX and UI are separate design components, but they usually go hand in hand. If you think you have the resources to start a design firm that handles both user experience and user interface, then by all means, do it.

But even if your major business is just delivering quality user experience, your own website should have a well-designed user interface. Ramotion is a digital design firm that handles branding, as well as UI/UX design. Just because you are starting a business focused on web designing doesn’t mean that you have to design your own website. Sometimes it is more practical for a detached full-service agency to handle a business’s web presence.

3. Be visible online

Market yourself before you even launch your business. The online world is crazy—so be crazy along with the millions of online users.

Large corporations organize a press conference in order to launch a digital product design, web and mobile applications, products or services, or even a subsidiary company. But you don’t need to spend a lot of money on press kits and catering services just to launch your company. You can hype people up with your startup on social media.

When you create your team, you have to make sure that each one of them is active on social media. Not only that, they should be onboard with hyping your launch on social media. The entire team should share their activities leading up to the official launch of your UX agency in San Francisco.

While you can create the agency’s own social media accounts, you and the rest of your team should share the accounts’ activities on your personal accounts. Document your journey through Facebook and Instagram stories. Tweet creative and witty quips about design on Twitter. Vlog about the agency’s creativity in designing mobile apps and other digital products.

People really love behind-the-scenes content. According to Inc., the nature of social media has made people voyeurs. So people love the authenticity of real life playing on social media. People crave to know about the brands that they follow.

So satisfy social media users with the story of starting a UX agency. Let them join your firm’s journey. Allow them to get to know your team. Create a reality show out of your firm. It is going to be inconvenient at times, but you have to accept that great content is part of the packaging of design firms.

4. Know your market

You are already at the right location to get to know prospective clients. So research about your neighboring companies. Navigate their websites and see which ones have the best designs. You can target the companies with lousy web designs as potential clients.

It is also imperative that you know the companies that still don’t have websites and learn about their needs so your agency can be ready with an informative presentation that will make them hire you. Be on the lookout for startups trying to set up shop in the area.

Since you are already scouting the companies in the area, you might as well check out the competition. Know what digital products they offer that you don’t. You can gauge whether those products are something you can still offer, or if you should just focus on getting the clients from your niche asset.

Knowing your market means knowing your prospects, complementary design agencies and your competitors because these are the entities that will shape the success of your UX agency in San Francisco.

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